Moon Laboratories

Terms of Service + Privacy Policy

Effective Date: April 5, 2026

These Terms of Service and Privacy Policy apply to all products, services, websites, and applications operated by MoonLaboratories, including but not limited to Pawmitted (collectively, the “Service”).

Terms of Service

1. Agreement to Terms

  • By accessing or using the Service, you agree to be bound by these Terms.
  • If you do not agree, you must not use the Service.

2. Description of Service

MoonLaboratories provides digital platforms that allow users to create, store, and share content, including locations, reviews, and media.

Features, functionality, and availability may vary by product, service, region, or user and may change at any time without notice.

Images, photographs, illustrations, or other visuals on the Service—including category or placeholder imagery—may or may not depict a specific real-world location. We may use such materials for user experience, clarity, or design only; they are not a guarantee of how any place actually looks, whether pets are allowed there, or that a listing matches the scene shown.

3. User Accounts

You are responsible for:

  • maintaining the confidentiality of your account
  • all activity under your account

We are not liable for unauthorized access resulting from your failure to secure your account.

4. Acceptable Use

You agree not to:

  • upload unlawful, harmful, or misleading content
  • share sensitive personal information (e.g., home addresses, phone numbers)
  • attempt to disrupt, exploit, or reverse engineer the Service

We reserve the right to remove content or suspend accounts at our discretion.

5. User Content

You retain ownership of your content.

By uploading content, you grant MoonLaboratories a non-exclusive, worldwide, royalty-free license to:

  • store
  • process
  • display

We do not guarantee backup or permanent storage.

6. No Warranty

The Service is provided “as is” and “as available.”

We make no guarantees regarding:

  • accuracy
  • reliability
  • availability
  • that illustrative or stock imagery represents any particular place

7. Limitation of Liability

To the maximum extent permitted by law:

MoonLaboratories is not liable for:

  • loss of data
  • service interruptions
  • indirect or consequential damages
  • reliance on user-generated content

If liability cannot be excluded, it is limited to:

the amount paid by you (if any) for the Service in the twelve (12) months immediately preceding the event giving rise to the claim

8. Indemnity

You agree to indemnify and hold MoonLaboratories harmless from claims arising from:

  • your use of the Service
  • your content
  • your violation of these Terms

9. Termination

We may suspend or terminate your account at any time without notice.

10. Governing Law

These Terms are governed by the laws of Australia, including Privacy Act 1988.

Privacy Policy

1. Overview

This Privacy Policy explains how MoonLaboratories collects, uses, and protects your information.

2. Information We Collect

We may collect:

Account Data

  • email address
  • name
  • password (stored securely in hashed form)

User Content

  • images
  • locations, reviews, and other submitted content

Technical Data

  • IP address
  • device information
  • usage logs

We do not intentionally collect sensitive personal information.

3. How We Use Information

We use your data to:

  • provide and operate the Service
  • improve functionality and features
  • communicate with you
  • maintain security and prevent misuse

4. Children’s Privacy

  • The Service is not directed at children under 13.
  • We do not knowingly collect personal information from children.
  • If we become aware that such data has been collected, we will delete it promptly.
  • Parents or guardians may contact us to request deletion of a child’s data, which will be reviewed and handled on a case-by-case basis.

5. Third-Party Services

We may use third-party providers, including:

  • Amazon Web Services
  • Google
  • Vultr
  • Cloudflare
  • Resend

These providers may process data on our behalf in accordance with their respective privacy policies.

6. Data Security

We take reasonable measures to protect your data.

However:

No system is completely secure.

7. Data Retention

  • We retain data only as long as necessary to provide the Service.
  • You may request deletion at any time.

8. Your Rights

Under applicable laws, including Australian law, you may:

  • request access to your data
  • request corrections
  • request deletion

9. International Users

Your data may be processed in Australia or other countries.

10. Changes to This Policy

  • We may update this policy at any time.
  • Continued use of the Service constitutes acceptance of any changes.

11. Contact

For questions, support requests, or privacy-related concerns, please visit:

/support

Please note that response times may vary, and it may take a considerable amount of time to receive a response.